Terms of service

Last updated: July 2026

1. About Us

Harmony Hearth is a trading name of To Freight Ltd., a company registered in England and Wales.

Registered Office:
21 Perry Oaks
Bracknell
Berkshire
RG12 2UH
United Kingdom

Email: support@harmonyhearth.co.uk

2. Acceptance of Terms

By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

3. Products & Pricing

We reserve the right to update product descriptions, images, and prices at any time without notice. As a dropshipping retailer, our products are sourced from third-party suppliers — while we do our best to ensure accuracy, product descriptions and images may occasionally vary slightly from the physical item received.

All prices are displayed in the currency shown at checkout. We reserve the right to refuse or cancel any order where a pricing error has occurred.

4. Orders & Payment

Placing an order constitutes an offer to purchase. A binding contract is formed when we send you an order confirmation email. We reserve the right to decline any order at our discretion.

Payment must be made in full at the time of ordering. We accept all major credit and debit cards and other payment methods shown at checkout.

5. Shipping & Delivery

We ship to the United States and United Kingdom. Estimated delivery times are provided as a guide only and are dependent on third-party carriers. We are not liable for delays caused by carriers, customs, or circumstances beyond our control.

Please refer to our Shipping Policy for full details.

6. Returns & Refunds

We do not offer exchanges. Refunds are available in limited circumstances — please refer to our Refund & Returns Policy for full details.

Your statutory rights as a UK consumer under the Consumer Rights Act 2015 are not affected by these terms.

7. Consumer Rights (UK Customers)

If you are a consumer based in the United Kingdom, you have statutory rights under the Consumer Rights Act 2015 and other applicable legislation. Nothing in these Terms of Service is intended to limit or exclude those rights.

8. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of To Freight Ltd. or its licensors and may not be reproduced without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, To Freight Ltd. shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Our total liability to you shall not exceed the value of your order.

We act as a retailer, not a manufacturer. Product liability for defective goods rests with the manufacturer or supplier in accordance with applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which forms part of these Terms of Service.

11. Changes to These Terms

We may update these Terms of Service at any time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.